Monday, August 27, 2007

Luggage Drama Update

Well, after a few calls and queries to find out what was going on with my missing luggage, I finally got my bag on Friday. The relief of finally having all of my things back was a welcome feeling, until I discovered that in fact I was still missing something.

It seems as if somewhere during my bag's European adventure, someone decided to help themselves to my little bag of jewelry that was in there. There wasn't anything particularly valuable in there, but some of the pieces were souvenirs from places that we've traveled to.

For example, I had a pair of Murano glass earrings from Venice in there, and I also had a pair of beautiful brand new earrings I bought at a small shop in Vienna. These were one-of-a-kinds as everything in the shop was handmade and unique. Everything else was just inexpensive random pieces I've picked up along the way, but all things I wore often and liked very much.

So, although the monetary value of the individual pieces is not extraordinary, when you add them together (and when you factor in plane tickets, hotel costs, and sentiment), it adds up.

The Alitalia website sucks. They have a spot where I can file a complaint for damaged luggage, but nothing for missing items! I've decided to bypass Italy all together and just call the American number in order to get some real service, so I'll be doing that tonight in order to see what sort of compensation they can offer me.

In all honesty, I'm not that upset over the jewelry. I mean, it sucks, but it could have been worse (explain why they didn't take the Burberry sunglasses, for example), but what really gets under my skin is that someone was rifling through my belongings and helping themselves to whatever they fancied. I wonder if I'm missing any bras or panties?

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